Course Overview

This is an informative, interactive and engaging workshop, specifically designed for supervisors, managers, aspiring managers, and anyone responsible for improving business performance through their team.

Research shows that effective leadership is one of the most important factors in determining organisational success. This workshop is designed to provide you with the knowledge, tools and techniques that will help you to understand the concept of leadership, why leadership is important, and the actions you need to take to improve your effectiveness as a leader.

Topics Covered

• Understanding the complexity of leadership
• The difference between managing and leading
• The role of motivation in driving performance
• The organisation as a system and the importance of culture
• The “Psychological Contract”
• “Action Centered” approach to leadership

Certification

This unit forms part of the “Diploma in Management & Leadership for Business and Hospitality” qualification, accredited by the Confederation for Tourism and Hospitality. Units from this program can be individually completed and certificated by the CTH, following assessment.

The CTH is the UK’s leading specialist professional awarding body for qualifications in the hospitality and tourism sector. It has strong links with the global hospitality industry, including relationships and endorsements from organizations such as Virgin Atlantic Airways, GTMC, Star Alliance, Marriot Hotels Caribbean, Radisson Edwardian, Sheraton Hotels and Intercontinental Hotels Group. Its management qualifications are recognized and endorsed by over 25 UK and international universities.

Training Workshop Dates

Saint Lucia – Saturday 10th August 2019
Barbados – Saturday, 24th August 2019
Puerto Rico – Wednesday 6th November 2019 (TBC)

We are currently compiling further dates for the second half of 2019. Please get in touch to enquire about your next local workshop.