The Professional Leadership Skills Training Programme (Certificated)
For supervisors, managers, and executives across all industries and sectors
Springboard Delivers Internationally Accredited Training and Compliance Services for the Caribbean
Endorsed by the Institute of Hospitality, UK
Springboard Caribbean is proud to offer the Professional Leadership Skills Training Programme, a series of three instructor-led virtual workshops designed to equip professionals with the essential skills to lead effectively, execute strategy, and shape workplace culture.
We will definitely continue to use Springboard because of their high training standards and commitment to both employee and organizational development.
Why Leadership Training Matters
In today’s rapidly evolving business landscape—shaped by the COVID-19 pandemic and other global disruptions—organizations depend more than ever on their leadership teams. Leaders must be agile, strategic, and equipped with the knowledge and tools to respond to challenges, drive performance, and foster a positive workplace culture.
This programme provides practical, actionable strategies to help leaders enhance their decision-making, strategic thinking, and team engagement—all critical to long-term business success.
Who Should Attend?
- Supervisors, managers, and executives responsible for leading teams
- Professionals who have not yet had formal, certificated leadership training
- Leaders looking to develop a strategic mindset and improve team cohesion
What’s Included?
Each workshop is endorsed and co-certificated by the Institute of Hospitality, UK and has been successfully delivered across the Caribbean region.
The programme consists of three interactive workshops, structured as detailed below.
Workshop 1: Unlocking Your Leadership Potential to Drive Business Performance
- Learn how to motivate your team, develop your leadership style, and drive business performance
- Understand the difference between management and leadership
- Delivered in two sessions (3 hours each) on consecutive days to allow for review and reflection
Workshop 2: Using Strategy Execution Methods to Achieve Business Goals
- Gain practical tools to develop strategic goals and translate them into team objectives
- Learn how to communicate priorities, execute plans, and measure success
- Includes a case study assignment
- Delivered in two sessions (3 hours each) on consecutive days
Workshop 3: Developing a Caring Customer Service Culture for Organizational Growth
- Explore the impact of company culture on employee engagement and business success
- Understand the psychology of customers and teams
- Learn how to drive change and build a values-driven workplace culture
- Delivered in a single 3-hour session
Programme Dates for 2025
Programme One: 6th & 7th May, 27th & 28th May, and 10th June
Programme Two: 11th & 12th November, 25th & 26th November, and 9th December
For organizations with 10 or more participants, we can arrange custom dates to suit your schedule.
Certification & CPD Accreditation
Each workshop is individually certificated by Springboard Caribbean and endorsed by the Institute of Hospitality, UK. Participants will earn two (2) Continuing Professional Development (CPD) points per workshop, a recognized industry standard for professional growth.
Special Collaboration with the Caribbean Tourism Organization
Springboard Caribbean is also delivering additional programme dates in collaboration with the Caribbean Tourism Organization (CTO), specifically for senior employees in CTO member countries. For more information, please contact the CTO directly.