Course Overview

This course builds on the “Unlocking Your Leadership Potential to Drive Business Performance” unit, and recognises that as a leader, you are reliant on the commitment and performance of your team to improve productivity and overall organisational success.

You will learn what teamworking is, the psychology of teams, and the building blocks that need to be in place to create a fully functioning and high performing team.

As managing performance is a key element in creating a high performing team, you will learn how to implement an effective Performance Management System, including how to set and deconstruct goals, as well as how to provide ongoing feedback and undertake an effective appraisal interview.

Topics Covered

• The psychology of teams
• Creating a balanced team
• Building blocks of a high performing team
• The Performance Management System
• How to cascade and deconstruct strategic organisational goals
• How to undertake an effective appraisal interview

Certification

This unit forms part of the “Diploma in Management & Leadership for Business and Hospitality” qualification, accredited by the Confederation for Tourism and Hospitality. Units from this program can be individually completed and certificated by the CTH, following assessment.

The CTH is the UK’s leading specialist professional awarding body for qualifications in the hospitality and tourism sector. It has strong links with the global hospitality industry, including relationships and endorsements from organizations such as Virgin Atlantic Airways, GTMC, Star Alliance, Marriot Hotels Caribbean, Radisson Edwardian, Sheraton Hotels and Intercontinental Hotels Group. Its management qualifications are recognized and endorsed by over 25 UK and international universities.

Training Workshop Dates

We are currently compiling our 2018 workshop calendar. Please get in touch to enquire about your next local workshop.