Springboard is working in collaboration with a number of hotels, resorts and tour package operators within St Lucia and the surrounding Caribbean Islands to provide both UK accredited and customised training programmes to meet their specific ongoing training needs.

Hospitality Industry Skills Programme

Springboard is the leading provider of Hospitality Industry Skills training in St Lucia, providing the industry with approximately 300 graduates a year. Over 92% of these graduates have been directly assisted, by Springboard, into sustainable and well paid hospitality positions on completion of their training.

Springboard’s has worked in collaboration with the VTCT (Vocational Training Charity Trust) Accreditation body in the UK to ensure that this suite of UK accredited qualifications provides both existing and potential hospitality workers with the practical knowledge, skills, attitude and certification to be an immediate asset to the organisations that employ them.

Springboard offers the following UK accredited Hospitality Industry Skills qualifications

  • VTCT Level 2 Qualification – Hospitality Industry Skills – Bar Service
  • VTCT Level 2 Qualification – Hospitality Industry Skills – Food (Restaurant) Service
  • VTCT Level 2 Qualification – Hospitality Industry Skills – Kitchen & Food presentation
  • VTCT Level 2 Qualification – Hospitality Industry Skills – Housekeeping

Hospitality Leadership & Management Training

Springboard has developed an excellent track record in the delivery of its “Leadership and Management programme”. Visit our Management Training page for further details.

Customised Programmes

Springboard has the capability to design, build and deliver customised programmes to meet the specific needs of their clients. Customised units developed in the past include:

  • Customer Service
  • Professional Sales Techniques For Guest Services and F&B Staff
  • Problem Solving In The Hospitality Environment
  • Resort Safety and Security awareness
  • Resort Ambassadors programme
  • Food Safety & HACCP

Food Safety & HACCP for the Hospitality Industry

Springboard has delivered its “Food Safety, Sanitation Standards & HACCP programme” to over 500 hospitality workers working in some of the leading hotels in the Caribbean. Visit our HACCP and Food Safety page for further details.