Leadership Development Workshop
Unlocking Your Leadership Potential to Drive Business Performance
Tuesday 26th September – Springboard Training Centre, Massade, Gros Islet
Course Description
This is an informative, interactive and engaging workshop, specifically designed for supervisors and managers, aspiring managers, and anyone responsible for improving business performance through their team.
This workshop, part of Springboard Caribbean’s range of hospitality industry training courses, has been endorsed by the Institute of Hospitality.
Research shows that effective leadership is one of the most important factors in determining organizational success. However, leadership is not a “one size fits all” formula.
This workshop helps you explore the concept of leadership. You will learn about different leadership styles, and you’ll reflect on your own natural style of leadership, and its impact on your team’s performance.
Through a range of fun group activities, you’ll have the opportunity to strengthen your understanding of your role and responsibilities as a manager and leader. You’ll also learn how to motivate your staff in order to maximize business performance.
Course Topics
Topics covered in this workshop include:
- Psychological approaches to leadership
- The difference between leading and managing
- Organizational structure and culture
- An “action centered” approach to leadership/management
- Understanding the role of “motivation” in driving performance
- Applying different management styles and motivators to meet individual and organizational needs
- Building a strong team through effective leadership
Certification
This workshop forms part of Springboard Caribbean’s Professional Development System, a series of hospitality industry training courses that have been endorsed by the Institute of Hospitality.
Successful completion of the workshop is recognized with the award of a Springboard Caribbean Professional Development System certificate, which carries the official Institute of Hospitality logo.
Headquartered in the UK, the Institute of Hospitality is the international hospitality professional membership body for managers and aspiring managers. Their primary focus is to promote the highest professional standards of management and education in the international hospitality, leisure and tourism industries. We are very proud the IoH have chosen to work with Springboard Caribbean to endorse our Professional Development System.
Lead Facilitator
The Lead facilitator on this workshop is Ann Maria Quail, the Managing Director of Springboard Caribbean.
Ann Maria is an experienced facilitator with over 20 years in Human Resource Development. She is a Chartered Fellow of the CIPD, and has a Masters in Human Resource Management. Ann Maria started her career in the public sector, working for the UK’s National Health Service for many years before moving to the private sector. She was appointed Human Resource Director for a leading international behavioral risk management organization.
Ann Marie’s love for people led her to the UK’s Magistracy where she was appointed as a Magistrate before moving back to the Caribbean to form Springboard Caribbean, a leading training and development organization in the region. Springboard Caribbean is the strategic educational partner of the CHTA (Caribbean Hotel and Tourism Association).